Social media giant Twitter has agreed to discuss racist abuse with football anti-discrimination group Kick It Out for the first time.
It comes after Chelsea striker Tammy Abraham was targeted online after missing the decisive penalty in Chelsea's 5-4 penalty shootout defeat to Liverpool in the Super Cup final on Wednesday night.
Kick It Out subsequently sent a "call to action" to social media platforms including Twitter, asking what was being done to "tackle this insidious problem".
"We've had a bit of good news, which is that Twitter want to sit down and talk," Kick It Out's Troy Townsend told Sky Sports News.
"That's a start and what we asked for. Hopefully there will be some actions coming out of those conversations."
Townsend added: "The fact they have acknowledged communication from us and are willing to talk means we open up the conversation.
"The proof will be in the pudding."
In a statement issued to the PA news agency, Twitter highlighted the recent 'health update' post earlier this year, with significant progress made when it comes to hateful conduct on the service.
"We continue to take action on any account that violates the Twitter Rules," a Twitter spokesperson said.
"We welcome people to freely express themselves on our service, however, as outlined in our Hateful Conduct Policy, users cannot promote violence against, threaten or harass other people on the basis of race, ethnicity or other protected groups.
"We remain deeply committed to improving the health of the conversation on the service and in that respect we continue to prioritise the safety of our users."
'Abuse has been on Twitter for too long'
However, Townsend maintains more must be done to combat the social media trolls, suggesting perpetrators are being allowed to open multiple social media accounts.
He also said Abraham had been sent images referencing the Klu Klux Klan.
"It just goes to show how easy it is for someone to level that kind of racial hatred at players just because they didn't do the desired thing for them - which is putting the ball in the back of the net," Townsend added.
"What we're asking is for these people to be held accountable. A lot of people are shocked by the abuse, I'm not at all - it's been on the platform for far too long."
There were four reports of racist abuse on the opening weekend of the EFL season.
Last week Queens Park Rangers U18s walked off the pitch during a recent friendly in Spain after suffering alleged racist abuse from opposition players.
Townsend, who leads Kick It Out's mentoring and leadership work, had delivered an educational session to those players about what they might experience in the days before the match.
Lee Hoos, QPR chief executive, called on UEFA to take the "strongest possible action" while FIFA said on Thursday it will "look into the matter" when it has been passed on the relevant information.
"No one wants to see players walk off the pitch but ultimately if the officials are not handling the case and not following the correct protocol, there is no alternative," Townsend said.
A report released by Kick It Out in July said reports of racism in English football rose by 43 per cent - from 192 to 274 - last season.
Factoring in all forms of discrimination, reports of abuse in professional and grassroots football increased by 32 per cent to 422, compared to 319 during the 2017/18 campaign.
A further 159 reports were received via social media.
Last month, Chelsea banned a supporter for life for using racially abusive language and threatening and aggressive behaviour towards England's Raheem Sterling during a match against Manchester City on December 8, 2018.
The Premier League club also temporarily banned five other supporters for periods of between one and two years for the use of abusive language and threatening and aggressive behaviour at the same fixture.
"We need to let people understand that racial discrimination continues to happen," said Townsend. "A lot of people feel it doesn't exist.
"If there wasn't the factual evidence behind this, I would have nothing to talk about."
Ladabdlouz
1
Abraham was our saviour last night,he is the best future 9 even messi x ronaldo Misses penalty
BøūjèéWïddãŪzî
0
An in form Barkley is better than an in form Kovacic bcoz Barkley is a better passer, he can score from long range with both foots, he is a set pieces specialist, he can play really good freekicks & penalties and he is strong too. In the case of Pedro he will keep on getting off target shots bcoz he cuts in from right & shoot with his weaker left foot. That's why we need Kenedy or maybe Giroud these are natural born strong left footers & that's not a problem for them each time they cut in. Look at what Salah, Messi, Bale, Robben, etc does. That's an example of what I mean and that's why there shots are always accurate
Out of form he’s really good... he fights for the ball... he keeps running like Kanté... he’s an amazing passer and dribbler
BøūjèéWïddãŪzî
0
An in form Barkley is better than an in form Kovacic bcoz Barkley is a better passer, he can score from long range with both foots, he is a set pieces specialist, he can play really good freekicks & penalties and he is strong too. In the case of Pedro he will keep on getting off target shots bcoz he cuts in from right & shoot with his weaker left foot. That's why we need Kenedy or maybe Giroud these are natural born strong left footers & that's not a problem for them each time they cut in. Look at what Salah, Messi, Bale, Robben, etc does. That's an example of what I mean and that's why there shots are always accurate
In form Kovacic is the same level as Barkley
Zonanos
0
when you score beautiful goals,u definitely become one of their own but when u miss fires they racist u.is that a proper conduct?
What did you say Messi and terry’s penalty
Affancfceh10
0
The Black players always targeted to racial abuse in europe. Human being is equal and they r created by Almighty Allah. Their race and thier colors doesn't indicates thier status. so The correct action shd taken on racist.
so true
Evamoore
0
Because they were slaves and colonised raped
very stupid reply
Zayberz
0
Kovacic is really good he and Pulisic links well
An in form Barkley is better than an in form Kovacic bcoz Barkley is a better passer, he can score from long range with both foots, he is a set pieces specialist, he can play really good freekicks & penalties and he is strong too. In the case of Pedro he will keep on getting off target shots bcoz he cuts in from right & shoot with his weaker left foot. That's why we need Kenedy or maybe Giroud these are natural born strong left footers & that's not a problem for them each time they cut in. Look at what Salah, Messi, Bale, Robben, etc does. That's an example of what I mean and that's why there shots are always accurate
BøūjèéWïddãŪzî
0
Boi Mateo is good
wubabpuy
0
Drop all Chelsea 3 strikers, none are goal poachers. Play Mount as fasle9
babsonatanda
0
I think you shouldn't have taken the course no 9
BøūjèéWïddãŪzî
0
Our midfield are full of talents, rather than keeping mount on the bench. The young lad got eye for goals, him or L.Cheek can play behind 2 forward in a diamond 442 formation
[image]
Kovacic is really good he and Pulisic links well
cacikoprz
0
Why is it that only Black people and Africans are targeted when it comes to racism?
Because they were slaves and colonised raped
Zuhbdekrz
0
STOP drop this put that (wrong)
Zayberz
0
you see why you can never coach a team mount would make a terrible striker becos he like to play a free row were he can move about in the pitch striker are not assigned to that therefore it will only be a disater waiting to happen
Our midfield are full of talents, rather than keeping mount on the bench. The young lad got eye for goals, him or L.Cheek can play behind 2 forward in a diamond 442 formation
Tupdemtu
2
when you score beautiful goals,u definitely become one of their own but when u miss fires they racist u.is that a proper conduct?
Mc-anthony
0
Drop all Chelsea 3 strikers, none are goal poachers. Play Mount as fasle9
please if udidnt see tammies contribution then u probably watch some other team play
Dnl10//afar
4
The Black players always targeted to racial abuse in europe. Human being is equal and they r created by Almighty Allah. Their race and thier colors doesn't indicates thier status. so The correct action shd taken on racist.
Dnl10//afar
4
Thats my question. Every human beings are created by Almighty Allah and they r equal regardless of their race.
TurtleWiFi
1
In all honesty Lampard putting Tammy Shooting that penalty was good it shows Tammy that it's not championship anymore.
Dahariel2000
0
Chelsea fans disappointing
Mubcdlmpu
0
Drop all Chelsea 3 strikers, none are goal poachers. Play Mount as fasle9
you see why you can never coach a team mount would make a terrible striker becos he like to play a free row were he can move about in the pitch striker are not assigned to that therefore it will only be a disater waiting to happen
Ibrahim1449
0
Practice make perfect guys
BøūjèéWïddãŪzî
0
Yes when Cheek gets back from injury he should compete with Mount for the false9 position. Pulisic is good but Pedro shots are always off target, he should work on his accuracy. Lampard should try play Kenedy in Pedro's position sometimes
Or there’s willian or when Hudson Odoi gets back
Zayberz
0
Pulisic and Pedro was very good they can play loftus cheek as striker
Yes when Cheek gets back from injury he should compete with Mount for the false9 position. Pulisic is good but Pedro shots are always off target, he should work on his accuracy. Lampard should try play Kenedy in Pedro's position sometimes
hokkmnoryz
0
Drop all Chelsea 3 strikers, none are goal poachers. Play Mount as fasle9
IS true
hokkmnoryz
1
Take away from kicking penalty anymore
BøūjèéWïddãŪzî
0
Drop all Chelsea 3 strikers, none are goal poachers. Play Mount as fasle9
Pulisic and Pedro was very good they can play loftus cheek as striker
Zayberz
0
Drop all Chelsea 3 strikers, none are goal poachers. Play Mount as fasle9
jeoiksuy
1
dropped Abraham pls if want Chelsea win
jeoiksuy
0
dropped him pls
File13
1
Doesn't matter Chelsea was better
KTBFFH05
0
I cant believe that this kind of abuse still occurs in football. When this kind of thing happened in the past to other players, you would have thought that ignorant fans would learn their lesson... clearly not which is sad!
omz222
3
Why is it that only Black people and Africans are targeted when it comes to racism?
Gabriel107
0
Discriminations that related to Ethnicity, Racial, Religion/Belief, and Sex don't have place in this world. 👎👎👎
Gabriel107
2
Discriminations that related to Ethnicity, Racial, Religion, and Sex are not have place in this world. 👎👎
rukeklmort
5
Yes he missed a penalty but that can happen to every player on the field . l very disappointed racism should not be discussed in this century were human mind start to gain wisdom.Go to North,,Go to South,,Go to East,,,Go to west... stop racism. As sun rises to all over the world with out discrimination. Nature's better than Humans
Gabriel107
3
Look, a lot of people think their self have already perfect but in reality they are not better than the people they mock at. 😡😡
Mheedowsky55
2
Nice decision so far.... Its so unfair to keep descriminating fellow human like you