Wales captain Ashley Williams says he would lead his team-mates off the pitch if they were subjected to the same racist abuse as England were in Bulgaria.
FIFA president Gianni Infantino wants to see worldwide life bans imposed on fans found guilty of racist abuse, but Williams does not believe that will eradicate the problem.
'People are getting away with it, but if you get a lifetime ban it doesn't really matter because the game is on the internet anyway,' Williams said.
'It's a difficult one because you can punish a team when the team and the majority of fans haven't done anything wrong.
'Playing behind closed doors is no punishment at all if we're being honest.
'We've had so many cases over the years, including in the Premier League, that have not been dealt with properly.
'It's pretty obvious that more needs to be done to stop it. But it's a reflection of everyday life and football is just part of that.
'Maybe it will always be there, but until we educate people better it definitely will be.'