Brazilian star Neymar Jr. has posted on Twitter: "Steam! Respond to my e-mail... I want to get my account back. please, HELP ME!"
He also tagged Steam's official Twitter account, but so far there are no replies from the game company.
Neymar is known as a devoted gamer, having streamed games like CS: GO on Twitch. Currently, he is in Brazil's national team preparing for the WCQ game against Colombia.